Frequently Asked Questions
Have questions? We've got answers. Browse our most common questions below or contact our support team for further assistance.
Orders & Purchasing
Simply browse our collections, select your preferred size and color, add the item to your cart, and proceed to checkout.
Orders can be modified or canceled only before they are processed for shipment. Please contact our support team as soon as possible.
Yes. Once your order is successfully placed, you will receive a confirmation email with your order details.
After your order is shipped, you will receive a tracking number via email to monitor delivery progress.
Shipping & Delivery
Shipping charges are calculated at checkout based on your location and selected shipping method.
Delivery times may vary depending on your location, but most orders are delivered within the estimated timeframe shown at checkout.
Please check your tracking information first. If you need additional assistance, contact our support team.
Returns & Refunds
Eligible items may be returned within the specified return period, provided they are unused, unworn, and in their original condition.
Contact our support team with your order number and reason for return.
Refunds are processed after the returned item passes inspection and are credited through the original payment method.
Yes, exchanges may be available based on product availability.
Products & Sizing
Please refer to our Size Guide available on every product page.
We strive to display colors accurately, but slight variations may occur due to screen settings and lighting.
Care instructions are provided on page and garment label.
Some popular products may be restocked. Subscribe to product notifications for updates.
Payments
We accept major credit cards, debit cards, UPI, net banking, digital wallets, and other payment methods available at checkout.
Yes. All transactions are protected using secure encryption and trusted payment gateways.
Yes. Promotional codes can be applied during checkout.
Account & Support
No. Guest checkout is available, but creating an account offers additional benefits.
Use the "Forgot Password" option on the login page to receive reset instructions.
Reach us through email, phone, or the Contact Us page.
Our support team is available during business hours and responds to inquiries as quickly as possible.
Still need help?
We're here to help.
